About

A small web business for people who would rather deal with a person.

Grey Lily Media is run from Melbourne and works with small businesses, artists, clubs and independent organisations. It grew out of helping friends, musicians, local businesses and community groups get their websites sorted — and it kept the same habits: listen first, solve the actual problem, stick around afterwards.

Some clients need a new website. Some need a booking system. Some need email to stop disappearing into spam. Some need someone to work out why the website suddenly looks strange on an iPad.

The job is not just to make pages. The job is to make the whole thing work.

The short version
Based in Melbourne, works anywhere
Founder-led — you deal with the person doing the work
WordPress, done carefully, on a proven stack
Support continues after launch
Plain-English advice, even when the answer is “don’t buy that plugin”

How decisions get made here

Clear thinking

Use the simplest solution that properly solves the problem.

Honest advice

Not every business needs more features, more plugins or a rebuild. You’ll hear that when it’s true.

Useful over flashy

A beautiful site should still help someone do something.

Long-term thinking

Build sites that can be maintained, updated and supported — by you or by me.

No nonsense

Technology should reduce confusion, not create more of it.

If you'd rather explain your website problem to a person than a ticket queue, we'll get along fine.

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