Privacy Policy
Last updated: 9 July 2026
Grey Lily Media respects your privacy. This policy explains, in plain English, what personal information may be collected through this website and how it is handled.
Information we collect
When you contact Grey Lily Media, we may collect details such as your name, email address, phone number, business name, website address and anything you include in your message. The website may also collect basic technical information such as your IP address, browser type, pages visited, referral source and cookie data.
How we use information
Information is used to respond to enquiries, provide website and support services, manage client relationships, improve the website, protect the site from spam or misuse, and meet legal or administrative obligations.
Forms, email and customer systems
If you submit a form or email Grey Lily Media, your details may be stored in website, email, CRM, form, support or project-management systems used to manage the enquiry or service relationship.
Cookies and analytics
This website may use cookies and similar technologies to keep the site working, improve performance, understand traffic, remember preferences and protect against spam or security issues. You can usually disable cookies in your browser settings, although parts of the website may not work as intended.
Third-party services
Grey Lily Media may use trusted third-party providers for hosting, website security, email delivery, forms, customer relationship management, analytics, backups and other operational services. These providers may process or store information in Australia or overseas, depending on their systems.
Disclosure
Personal information is not sold. It may be shared where needed with service providers, professional advisers, project collaborators, or where required by law, regulation, security investigation or a legitimate business need connected with providing services.
Security and retention
Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access. Information is kept only for as long as needed for the purpose it was collected, for business records, or where required by law.
Access and correction
You can ask to access, correct or delete personal information held about you, subject to any legal or operational requirements that may apply.
Contact
For privacy questions or requests, please contact Grey Lily Media through the contact page.